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Teamcenter 10.1.5 SSO Login was unsuccessful

Experimenter
Experimenter

Hello 

 

I'm Working on a new deployment of teamcenter 10.1.5 and I'm trying to configure Security Services 10.1.4 SSO that comes bundled with the package.

 

When testing SSO, all tests are successful and I can see a successful authentication on the SSO_Autentication.log

 

I configured the 4-Tier Rich Client for SSO when I open it, it goues to the SSO Authentication page and I type my credential but as soon as I do I get a message that says:

 

Login was unsusccessful:

The Single Sign-on login has been cancelled.

 

When I click OK it closes and if I try again

 

The following message shows up:

 

Login was unsuccessful:

The login attempt failed: either the user ID or the password is invalid.

 

What could be causing this problem?

 

 

5 REPLIES

Re: Teamcenter 10.1.5 SSO Login was unsuccessful

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Do you have same account name in TC what yout have in Windows account? You ave to have same account name in OS username that you have in Windows (AD account name)

Re: Teamcenter 10.1.5 SSO Login was unsuccessful

Creator
Creator

Hi,

 

We have the same problem with 10.1.5 and TcSecurityServices10.1.4_20150916.

The latest working SecurityService for us is TcSecurityServices10.1.4_20141218, thats included in Tc10.1.3_patch_2.

 

 

Re: Teamcenter 10.1.5 SSO Login was unsuccessful

Experimenter
Experimenter

I was able to fix my problem with the help of GTAC.

 

In my case I had two Issues.

The first Issue:

 

Login was unsusccessful:

The Single Sign-on login has been cancelled.

 

Is due to Java JRE 8 on the client machine.

 

You have to call GTAC and the will provide you new signed jar files based on your domain for the login service.

 

These are the name of the files they will send you:

teamcenter_sso_applib.jar

teamcenter_sso_common.jar

teamcenter_sso_loginapplets_applet.jar

 

Second Issue:

Login was unsuccessful:

The login attempt failed: either the user ID or the password is invalid.

 

I had not enabled the Security Services on my Teamcenter Installation using TEM. That solve the second problem of not able to sign in.

 

Hope this helps

 

Best Regards

 

Re: Teamcenter 10.1.5 SSO Login was unsuccessful

Experimenter
Experimenter
we can able to log-in web-client(4-tier) but not the Rich client , its say Failed to start SSO session Agent.Please verify that cookies and JavaScript are enabled . please see java console for more information.

Once the user logged into 4-tier web client then can log-into 4-Tier Rich client.

Please let us know possible workaround

Re: Teamcenter 10.1.5 SSO Login was unsuccessful

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor
@SH06 please check if you have enabled security services in 4-Tier Rich Client. This is done using tem.bat.