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Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Solution Partner Experimenter Solution Partner Experimenter
Solution Partner Experimenter

Configuration:

Teamcenter version: Teamcneter 12.1
Database: Oracle 12.2.0.1
Platform: Windows 10

 

While upgrading Teamcenter12.1 from Teamcenter 10.1.6 an error has occured.
Before starting Corporate server upgrade, Database and Volume servers are upgraded.

In corporate server upgrade process step 23, an error has occured.

 

Error Details:

An error occurred during operation. Please check problem description and recommended action. For errors requiring some input, the field is displayed below.
Engineering utility error
EngineeringUtilityException: POM002
Description
One of the Teamcenter utilities failed.
Additional Information
Command returned value 1
There is no specific information in this error code.
23 of 269
fsc.comment.failedToStart
TODO: You need to add the following information to the site's fmsmaster file: {0}
Confirmation log

 

 

Step 23 as follows:

 

Step 23 info:
-------------------------------------------------------------------------------------- --------------------------
Step 23 (269) - 8% has been completed
Running "install - revisioning_upgrade - u = infodba - p = ***** - g = dba"
  Application = "foundation"
  Section = "pom-bootstrap-classes"
  src_release = "NA"
  tgt_release = "NA"
  software_id = "NA"
  Script file = "D: \\ Siemens \ Teamcenter 12 \ install \ foundation \ upgrade_foundation_tc 101.default"
-------------------------------------------------------------------------------------- --------------------------
Command start time: Tree 1 31 2019 12: 11: 09 Afternoon Japan Standard Time
output:

Selected option: run upgrade for Versioning.
Started POM v1000.0.1 ...
*** Caught an error while installing ... aborting!

Command end time: tree 1 31 2019 12: 11: 19 Japan Standard Time
Command period: 9.891 seconds
Status: Failed with error code 1

 

 

However FSC services on FMS master and corporate server is up and running.

7 REPLIES 7

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Gears Phenom Gears Phenom
Gears Phenom

Good afternoon, see my post here:

 

https://community.plm.automation.siemens.com/t5/Teamcenter-Administrators-Forum/Error-when-upgrading...

 

maybe this will help you check the settings of your fsc

 

 

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Siemens Legend Siemens Legend
Siemens Legend

in the directory D:\Siemens\Teamcenter 12\logs should be logfiles that might tell you why it fails.

it would be the best to raise an IR at GTAC.

but it does not look like a FSC issue...

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Procedure

Pioneer
Pioneer

Hello Team,

 

I want to upgrade TC10 to TC12

please let me know how to carry out the process

i have currently TC10 installed am developing a new VM cloned with exisiting Server 

need to upgrade to TC12 can anybody help me with upgrading procedure.

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Procedure

Siemens Legend Siemens Legend
Siemens Legend
the update process is documented here:
https://docs.plm.automation.siemens.com/tdoc/tc/12.1/help/#uid:xid1256814:index_upgrade_guide
if you are not sure what to do exactly, it would be better to have a project with your local Siemens office to upgrade your Teamcenter installation

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Procedure

Pioneer
Pioneer

Hello Mark,

 

i want to know like currently we are migrating to a new VM from TC10 to TC12

we are doing step by step procedures

my Question is Once i get cloning of new VM with existing VM

i have to install TC12 separately and uninstall TC10??

we are not installing Patch version we are going for patch version of TC12

and current Version of TC10 is also Base version.

like when we run TEM.bat will get Upgrade option if we define the path of TC12 folder copy will it take and installation will be succesfull is my question also thank you for the Documents.

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Procedure

Siemens Legend Siemens Legend
Siemens Legend
to perform an upgrade, you need to have an existing TC_ROOT directory with the old version of TC, in your case Tc10.1.6; you'll start tem.bat from your Tc12.1-media and it guides you through the necessary steps - so yes, you need to have the old version installed... after the upgrade was successfully performed, the old TC_ROOT and TC_DATA directory can be deleted (since it needs a new path for the to be upgraded TC_ROOT,...)

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Procedure

Pioneer
Pioneer

Hi Mark,

thank you for Valubale information

am able to upgrade successfully.

 

Regards

Sameer Kulkarni