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Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Solution Partner Experimenter Solution Partner Experimenter
Solution Partner Experimenter

Configuration:

Teamcenter version: Teamcneter 12.1
Database: Oracle 12.2.0.1
Platform: Windows 10

 

While upgrading Teamcenter12.1 from Teamcenter 10.1.6 an error has occured.
Before starting Corporate server upgrade, Database and Volume servers are upgraded.

In corporate server upgrade process step 23, an error has occured.

 

Error Details:

An error occurred during operation. Please check problem description and recommended action. For errors requiring some input, the field is displayed below.
Engineering utility error
EngineeringUtilityException: POM002
Description
One of the Teamcenter utilities failed.
Additional Information
Command returned value 1
There is no specific information in this error code.
23 of 269
fsc.comment.failedToStart
TODO: You need to add the following information to the site's fmsmaster file: {0}
Confirmation log

 

 

Step 23 as follows:

 

Step 23 info:
-------------------------------------------------------------------------------------- --------------------------
Step 23 (269) - 8% has been completed
Running "install - revisioning_upgrade - u = infodba - p = ***** - g = dba"
  Application = "foundation"
  Section = "pom-bootstrap-classes"
  src_release = "NA"
  tgt_release = "NA"
  software_id = "NA"
  Script file = "D: \\ Siemens \ Teamcenter 12 \ install \ foundation \ upgrade_foundation_tc 101.default"
-------------------------------------------------------------------------------------- --------------------------
Command start time: Tree 1 31 2019 12: 11: 09 Afternoon Japan Standard Time
output:

Selected option: run upgrade for Versioning.
Started POM v1000.0.1 ...
*** Caught an error while installing ... aborting!

Command end time: tree 1 31 2019 12: 11: 19 Japan Standard Time
Command period: 9.891 seconds
Status: Failed with error code 1

 

 

However FSC services on FMS master and corporate server is up and running.

2 REPLIES

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Phenom
Phenom

Good afternoon, see my post here:

 

https://community.plm.automation.siemens.com/t5/Teamcenter-Administrators-Forum/Error-when-upgrading...

 

maybe this will help you check the settings of your fsc

 

 

Re: Teamcenter 10.1.6 to Teamcenter 12.1 Upgrade Failed in Step 23

Siemens Legend Siemens Legend
Siemens Legend

in the directory D:\Siemens\Teamcenter 12\logs should be logfiles that might tell you why it fails.

it would be the best to raise an IR at GTAC.

but it does not look like a FSC issue...