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Teamcenter Inbox Number is notUpdated

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

Has anyone experice having your inbox not updated?

 

User's worklist shows there are X number of unread tasks but user has done all the pending tasks.

I have checked the solution center but I can't seem to find any solution for this.

 

Anyone with the same problem?

Any suggestion for a solution/workaround?

 

TIA.

 

Regads,

Lyka

3 REPLIES

Re: Teamcenter Inbox Number is notUpdated

Solution Partner Honored Contributor Solution Partner Honored Contributor
Solution Partner Honored Contributor
Have you tried deleting the Inbox for that user? It will be recreated on the users next login.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: Teamcenter Inbox Number is notUpdated

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

Hi Randy,

 

Sorry for the late response. 

 

I have done your suggestion, it's also the same solution provided by GTAC when I sent them them a PR.

Thank you so much! :)

 

For other users who may experience this:

1. Delete Teamcenter cache and log in then delete My Worklist.

2. Log out and try to login again.

 

Regards,

Lyka

Re: Teamcenter Inbox Number is notUpdated

Experimenter
Experimenter

This work great.. thanks..