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Unable to launch Over-the-Web Installer due to one or more of the following reasons

Legend
Legend

Hello Team,

Good Morning..!!!

 

I have configured Teamcenter OTW for 11.2.1, 

But when I'm trying to launch the OTW link in any browser it shows below error message.

 

Capture.PNG

 

-I am using 64-bit browser and 64 bit Java 1.8

 

6 REPLIES

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Hello Ganesh,

 

 

Did you launch the OTW in 64-bit browser (say IE) with administrator privileges or elevated privileges?

Usually the IE shortcut in start menu is that of 32-bit browser (atleast in my machine)

 

Harish

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Legend
Legend

Hello Harish,

 

yes i have tried in multiple browsers and also tried with "run as administrator", but no luck

 

whenever I am trying to launch otw.html it automatically directs it to launcherror.html instead of installing.html

 

I am trying to understand the logic written in the otw.html file which is as below.

 

function checkJP()
{
       for (var i1 = 0; i1 < navigator.mimeTypes.length; i1++)
   {
            var type = navigator.mimeTypes[i1].type.toLowerCase();
            if (type.indexOf('application/x-java-applet;version=') >= 0);
                 {
                          var javaversion = type.split('=')[1];
                           if (javaversion != null)
                                {
                                         var ver1 = javaversion.split('.')[0];
                                         var ver2 = javaversion.split('.')[1];
                                         if (ver1 >= "1" && ver2 >= "6")
                                                 {
                                                            return true;
                                                 }
                                }
                 }
   }
          return false;
}

 

 

function onloadCall()
{
             var detect = navigator.userAgent.toLowerCase();
             if (detect.indexOf("msie")>=0 || detect.indexOf("rv:11.0")>=0)
       {
                document.location.replace("installing.html");
        }
     else
      {
          if (checkJP() && navigator.javaEnabled())
     {
          document.location.replace("installing.html");
      }
    else
{
           document.location.replace("launcherror.html");
 }
       }
}

 

 

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Solution Partner Legend Solution Partner Legend
Solution Partner Legend

Add your OTW web server to the Java exception site list (Control Panel -> Programs ->Java -> Security), and in spite of what the error message says use 32-bit Java with Internet Explorer.

Arden Bedell | Teamcenter Wonk | Applied CAx, LLC

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Try to launch the OTW installer from a command shell where JRE (you want) is at the beginning of your PATH.

 

Harish

 

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Legend
Legend

Thanks a lot your solution worked somewhat extent, now I am getting another issue as below,

 

capture1.png

 

Distribution Instance RCDCInstance not found on Distributor Hostname:12099

 

I have started both bat file 

i.e. start_rmi.bat

Capture3.PNG

 

 

and start_server.bat

 

Capture2.PNG

 

 

RMI Port is 12099 for Distribution server, through which it's trying to connect the Distribution instance named RCDS Instance.

Re: Unable to launch Over-the-Web Installer due to one or more of the following reasons

Legend
Legend

I have removed previous instance and created new one, and its working now..!!

from earlier instances some html files got corrupted due to manual editing which is not allowed.