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Unable to open TIFF,JPEG or ZIP files in newly migrated Teamcenter

We have migrated from TeamCenter 8.3 to 10.1.6.1. However, we are unable to open any JPEG,TIFF or ZIP files in the new system. It says 'No compatible tool found'. Please help.

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Re: Unable to open TIFF,JPEG or ZIP files in newly migrated Teamcenter

Is the issue seen in the Rich Client or Thin Client or both?