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Unable to open TIFF,JPEG or ZIP files in newly migrated Teamcenter

Experimenter
Experimenter

We have migrated from TeamCenter 8.3 to 10.1.6.1. However, we are unable to open any JPEG,TIFF or ZIP files in the new system. It says 'No compatible tool found'. Please help.

1 REPLY

Re: Unable to open TIFF,JPEG or ZIP files in newly migrated Teamcenter

Experimenter
Experimenter

Is the issue seen in the Rich Client or Thin Client or both?