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Unable to remote check-in UGPART after upgrade

Valued Contributor
Valued Contributor

Hi,

 

I've have upgraded SiteA to TC11.3

SiteB is still at TC10.1.3

 

An UGPART is remote exported from SiteB to SiteA.

User is able to remote check-out the dataset, modify and save the file.

But when he tries to check-in, it fails with below error.

       ERROR100107 Attempted function idsm_export_status at site PROD on host teamcenter1.

       ERROR 41168 Form storage class NX0ApplicationInfoStorage for object 00006948-A-dwg1 doesn't exist in the importing site.

       ERROR 41166 Class Form, type NX0ApplicationInfo for object 00006948-A-dwg1 doesn't exist in the importing site.

       ERROR 39014 The specified type NX0ApplicationInfo does not exist

 

I've already ran database_verify utility in both the sites and it shows up-to-date.

Also restarted the idsm in both the sites.

Any quick help on this?

9 REPLIES 9

Re: Unable to remote check-in UGPART after upgrade

Gears Phenom Gears Phenom
Gears Phenom

Good afternoon, maybe you should try re-exporting UGPART?

Re: Unable to remote check-in UGPART after upgrade

Valued Contributor
Valued Contributor

Good Afternoon @ArthurRM , I did try now to create a new UGPART, remote export it and remote check-out followed by remote check-in. But its still throwing the same error.

Re: Unable to remote check-in UGPART after upgrade

Gears Phenom Gears Phenom
Gears Phenom

I think the problem is related to the difference in Teamcenter versions. Most likely these classes and types are not in Teamcenter TC10.1.3:


Form storage class NX0ApplicationInfoStorage
Class Form, type NX0ApplicationInfo
type NX0ApplicationInfo

Re: Unable to remote check-in UGPART after upgrade

Valued Contributor
Valued Contributor
Do we need to create it manually like in TC11.3? Or any alternative you might not to go around this issue?

Re: Unable to remote check-in UGPART after upgrade

Gears Phenom Gears Phenom
Gears Phenom

I don't have much experience in solving problems with the transfer of objects through Multi-Site

 

Try reading the following sections in the documentation:

 

Multi-site version interoperability
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256823:index_multi-site:msc_intro:...

 

Multi-site debug remote import probs
https://docs.plm.automation.siemens.com/tdoc/tc/11.3/help#uid:xid1256823:index_multi-site:id293556:x...

 

Also try searching for information on the install utility with the -mod_class parameter
For a little help, type install -mod_class -h on the command line.

Re: Unable to remote check-in UGPART after upgrade

Siemens Legend Siemens Legend
Siemens Legend

I can confirm what @ArthurRM suspects, that Form object does not exist in 10.1.4, it does in 11.3.

Re: Unable to remote check-in UGPART after upgrade

Valued Contributor
Valued Contributor

Thanks for the replies @TheGAP & @ArthurRM !

 

I confirmed from GTAC that the class exists from TC10.1.5 but not in TC10.1.3 even though the documentation says they are compatable.

The only solution is to patch my site to TC10.1.5

Re: Unable to remote check-in UGPART after upgrade

Valued Contributor
Valued Contributor

Just to update, I received a below response from GTAC:

"The limitation where form type NX0ApplicationInfo is not supported for Multisite backward compatibility is documented in SFB PL8007596".

 

But I've no idea where to check for SFB PL8007596

Re: Unable to remote check-in UGPART after upgrade

Gears Phenom Gears Phenom
Gears Phenom

Good afternoon, it seems I found him at the Solution Center he is pretty new

 

https://solutions.industrysoftware.automation.siemens.com/
Search:
SFB-TEAMCENTER-8007596