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Upload of dataset has failed ... if modified and saved by MS Office

Experimenter
Experimenter

Hi,

we do have sometimes users that claim "Teamcenter does not save my changes".

We use MS Office datasets in Teamcenter 10 (no office integration).

 

This behavior is easy to reproduce:

- checkout the dataset

- open and edit dataset in MS Word or Excel

- save in MS Word or Excel (you may close the file, keep application running)

- checkin dataset in TC

- close the application (later that day because user worked on other files too)

= Teamcenter reports: "Uploading of the dataset has failed due to a canceled checkout.  The file you have updated can be found at C:\Users\...1515596030326"

 

I understand that MS office does not release the file until the application is closed.

But I would expect Teamcenter to issue a warning when trying to checkin (similar warning is given when closing TC and a dataset is opened in external application)

 

The circumstance that TC accepts the checkin command without any warning is a big issue for us.

 

Has anybody an idea how TC can be configured (Preference, etc.) to issue such a warning?

 

Thanks for your reply.

 

Martin

3 REPLIES

Re: Upload of dataset has failed ... if modified and saved by MS Office

Solution Partner Honored Contributor Solution Partner Honored Contributor
Solution Partner Honored Contributor
Teamcenter doesn't know about the application so the behavior is no surprise. Install the integration for MSO and those troubles go away. The integration is free so why not?

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: Upload of dataset has failed ... if modified and saved by MS Office

Experimenter
Experimenter

On the other hand Teamcenter knows about the application when closing Teamcenter. So why not at the simple checkin (if TC is not able to deleted the temporary folder).

 

We had MSO intergration active some years ago leading to other troubles. So we turned it off again.

Re: Upload of dataset has failed ... if modified and saved by MS Office

Genius
Genius

We are using MSO integration, it works fine, We have not seen any issues. try with MSO integration.