NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4
I tried the steps you wrote with no success!
To solve this: I had to download a tchelp installer from GTAC located at Teamcenter->Products Updates->Tools-> Help_Installer_SFB10701.zip
And replace the old tchelp.exe located at my tcpub install image with this new tchelp.exe