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Why the shedule task not started automatically?

We use TC11.2.3, the environment as following:

server os: windows 2008 R2 X64

DB charset & pool manager charset: UTF8

process daemon installed:Teamcenter Action Manager Service


 we create a schedule, add a task in it, then defined the task's workflow trigger as "Scheduled start date";but when the planed start date achived, the task not started automatically, does any other configurations I ignored?


thank you!