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unable to start FSC service

Siemens Creator Siemens Creator
Siemens Creator

Hi ,

 

          I am not able to start the FSC. Got the below error.

 

2016/07/20-16:24:55,921 UTC MLD Log init: com.teamcenter.mld version V9000.1.0.20_20120806.00 (20121015)
log.properties found at /opt/plmshare/tc/tc_root/tplm05/tc112/fsc/log.properties
OS name is Linux
JVM vendor is Oracle Corporation
Data model is 64
INFO  - 2016/07/20-16:24:56,350 UTC - plm-tcl-tapp05 - FMSServerCache starting...
INFO  - 2016/07/20-16:24:56,350 UTC - plm-tcl-tapp05 - FMSServerCache version: 11.2.2, build date: 20160411
INFO  - 2016/07/20-16:24:56,351 UTC - plm-tcl-tapp05 - FMSUtil version: 11.2.2, build date: 20160411
INFO  - 2016/07/20-16:24:56,351 UTC - plm-tcl-tapp05 - FSCJavaClientProxy version: 11.2.2, build date: 20160411
INFO  - 2016/07/20-16:24:56,351 UTC - plm-tcl-tapp05 - java.vm.version: 25.72-b15
INFO  - 2016/07/20-16:24:56,351 UTC - plm-tcl-tapp05 - java.vm.vendor: Oracle Corporation
INFO  - 2016/07/20-16:24:56,351 UTC - plm-tcl-tapp05 - java.vm.info: mixed mode
INFO  - 2016/07/20-16:24:56,352 UTC - plm-tcl-tapp05 - java.io.tmpdir: /opt/global_logs/tplm05_log/fsc/plm-tcl-tapp05/log4j
INFO  - 2016/07/20-16:24:56,352 UTC - plm-tcl-tapp05 - java.library.path: /opt/plmshare/tc/tc_root/tplm05/tc112/fsc/lib
INFO  - 2016/07/20-16:24:56,352 UTC - plm-tcl-tapp05 - file.encoding: UTF-8
INFO  - 2016/07/20-16:24:56,359 UTC - plm-tcl-tapp05 - line.separator: LF
INFO  - 2016/07/20-16:24:56,359 UTC - plm-tcl-tapp05 - user.name: tcadmd
INFO  - 2016/07/20-16:24:56,359 UTC - plm-tcl-tapp05 - user.home: /home/tcadmd
INFO  - 2016/07/20-16:24:56,359 UTC - plm-tcl-tapp05 - user.dir: /opt/global_logs/tplm05_log/fsc/plm-tcl-tapp05
INFO  - 2016/07/20-16:24:56,560 UTC - plm-tcl-tapp05 - ********************************************************************
INFO  - 2016/07/20-16:24:56,560 UTC - plm-tcl-tapp05 - Master FSC Path = /opt/plmcommon/config/fsc/fmsmaster_tplm05.xml
INFO  - 2016/07/20-16:24:56,560 UTC - plm-tcl-tapp05 - Local FSCId = FSC_tplm05_plm-tcl-tapp05
INFO  - 2016/07/20-16:24:56,560 UTC - plm-tcl-tapp05 - Local enterpriseId = -1949210017
INFO  - 2016/07/20-16:24:56,560 UTC - plm-tcl-tapp05 - ********************************************************************
INFO  - 2016/07/20-16:24:56,562 UTC - plm-tcl-tapp05 - FSC Configuration master path: /opt/plmcommon/config/fsc/fmsmaster_tplm05.xml
INFO  - 2016/07/20-16:24:56,562 UTC - plm-tcl-tapp05 - FSC Configuration local path: /opt/plmcommon/config/fsc/FSC_tplm05_plm-tcl-tapp05.xml
INFO  - 2016/07/20-16:24:56,562 UTC - plm-tcl-tapp05 - FSC configuration is complete using a locally served FMS master configuration file.
INFO  - 2016/07/20-16:24:56,562 UTC - plm-tcl-tapp05 - Configuration backup file already exists: /opt/plmshare/tc/tc_root/tplm05/tc112/fsc/confighistory/-1949210017-437463184f070fbcf0aaa71c27e82f6d-fmsmaster_tplm05.xml
INFO  - 2016/07/20-16:24:56,562 UTC - plm-tcl-tapp05 - Located configuration for FSC: 'FSC_tplm05_plm-tcl-tapp05'
INFO  - 2016/07/20-16:24:56,563 UTC - plm-tcl-tapp05 - volume 00ed56b074fc8b750133(/opt/plmvolume/tplm05_volumes/tplm05/tplm05) write/read/content verified.
INFO  - 2016/07/20-16:24:56,563 UTC - plm-tcl-tapp05 - volume 7675549127a132710c69547ee0a66e6c(/opt/plmvolume/tplm05_volumes/tplm05/tplm05) write/read/content verified.
INFO  - 2016/07/20-16:24:56,563 UTC - plm-tcl-tapp05 - transientvolume 5a68ad557727c2dc18f4b394f0bfb57a(/opt/transientVol/tplm05) write/read/content verified.
ERROR - 2016/07/20-16:24:56,570 UTC - plm-tcl-tapp05 - The configured v100 encryption key is the default key:com.teamcenter.fms.servercache.FMSServerCache.initTicketingAndEncryption(FMSServerCache.java:421) com.teamcenter.fms.servercache.FMSServerCache
ERROR - 2016/07/20-16:24:56,571 UTC - plm-tcl-tapp05 - The configured F100 encryption key is the default key:com.teamcenter.fms.servercache.FMSServerCache.initTicketingAndEncryption(FMSServerCache.java:428) com.teamcenter.fms.servercache.FMSServerCache
ERROR - 2016/07/20-16:24:56,571 UTC - plm-tcl-tapp05 - The configured M050 encryption key is the default key:com.teamcenter.fms.servercache.FMSServerCache.initTicketingAndEncryption(FMSServerCache.java:435) com.teamcenter.fms.servercache.FMSServerCache
WARN  - 2016/07/20-16:24:56,572 UTC - plm-tcl-tapp05 - The fscadmin command 'filestoredetail' can be run from any fscadmin client. 'fscadminpolicies' in the fmsmaster configuration can be used to prevent this.
WARN  - 2016/07/20-16:24:56,572 UTC - plm-tcl-tapp05 - The fscadmin command 'cachedetail' can be run from any fscadmin client. 'fscadminpolicies' in the fmsmaster configuration can be used to prevent this.
INFO  - 2016/07/20-16:24:56,575 UTC - plm-tcl-tapp05 - Read Fast Cache initialized at: /opt/FSCCache/tplm05/FSC_tplm05_plm-tcl-tapp05/read
INFO  - 2016/07/20-16:24:56,575 UTC - plm-tcl-tapp05 - Read Fast Cache parameter values: mfp=512,ms=623,hp=32,me=0,memb=16
INFO  - 2016/07/20-16:24:56,575 UTC - plm-tcl-tapp05 - Write Fast Cache initialized at: /opt/FSCCache/tplm05/FSC_tplm05_plm-tcl-tapp05/write
INFO  - 2016/07/20-16:24:56,575 UTC - plm-tcl-tapp05 - Write Fast Cache parameter values: mfp=512,ms=623,hp=32,me=0,memb=16
INFO  - 2016/07/20-16:24:56,578 UTC - plm-tcl-tapp05 - Whole File Cache disabled at: /tmp/FSCCache
INFO  - 2016/07/20-16:24:56,578 UTC - plm-tcl-tapp05 - Whole File Cache parameter values: filespersubdir=0,maxfileage=(3650/30),percentfree=30,purgewait=(0/30),purgecycle=(240/30),partitions=(1/0)
Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/commons/collections/map/LRUMap
        at com.teamcenter.fms.servercache.TicketCache.<init>(TicketCache.java:62)
        at com.teamcenter.fms.servercache.FMSServerCache.instanceMain(FMSServerCache.java:362)
        at com.teamcenter.fms.servercache.FMSServerCache.main(FMSServerCache.java:243)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.collections.map.LRUMap
        at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
        at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
        ... 3 more
INFO  - 2016/07/20-16:24:56,585 UTC - plm-tcl-tapp05 - Whole File Cache shutdown.
Whole File Cache shutdown.
INFO  - 2016/07/20-16:24:56,585 UTC - plm-tcl-tapp05 - Read Fast Cache shutdown.
Read Fast Cache shutdown.
INFO  - 2016/07/20-16:24:56,585 UTC - plm-tcl-tapp05 - Write Fast Cache shutdown.
Write Fast Cache shutdown.

2 REPLIES

Re: unable to start FSC service

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Looks like a java issue. Check that your version is compatible with Tc11.2.2 and that your environment variables are set up correctly to find that version. You should review TC_ROOT\fsc\FSC_*.stderr for more clues on the cause of the failure.


Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: unable to start FSC service

Siemens Creator Siemens Creator
Siemens Creator
Hi Randy,

Thanks for the direction. It was a problem of fsc\third_party\*.jars were pointing to invalid jar files. After made the changes to fscadmin.sh with the right paths it is working now.