update TC11.2 TO 11.4

[TerryWang]

I install the patch "Tc11.4.0_patch_3_wntx64" from base version 11.2

error message:

The following command returned a value of 1
"d:\Siemens\Teamcenter11\bin\preferences_manager" -u=infodba -pf=d:\Siemens\Teamcenter11\security\config1_infodba.pwf -g=dba -mode=delete -scope=SITE -preferences=TC_LAST_USED_PATTERNS

[JFK1963]

Hi;

Please attach your log of installation(installdate-time_con guration-ID.log). it is under the root folder of application.

Thanks.

[TerryWang]

hi, please find the attached patch log file.

[JFK1963]

Dear TerryWang;

Do below steps it may solve you issue.

1. remove jre installation from Programs and Features in Control Panel.(Jdk is all you need)

2. set variable JRE64_HOME=D:\Java\jdk1.8.0_151\jre

3. Set variabale JAVA_HOME=D:\Java\jdk1.8.0_151

4. set variable TCP_NODELAY=1 (if you haven't set)

Uninstall TC and try to reinstall again.

Please give your feedback here for others to use.

Thanks.

[TerryWang]

Am i must uninstall TC or the patch?

[JFK1963]

it is better to unistall it completely if possible.

[JFK1963]

If you did a complete unistallation when installing again install Base release and patch in one step.