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3D mouses not working on VisView/VisMockup

Creator
Creator

Hello all.

Here in company we upgraded our Teamcenter from 8 to 10, and VIS from 8 to 10.1.

After that, our 3Dconnexion devices stopped working inside VIS products.

Either inside or outside Teamcenter... for all users.

I already tried to reset the user environment as somebody said in other topic that could be a possible solution, but it still not working.

Any other Ideas?

We are using some different devices and drivers, as listed below.
- 3DxWare 10.3.0, 3DxWinCore 17.3.0.12346, SpacePilot (firmware v. 3.12)
- 3DxWare 10.1.2, 3DxWinCore 17.1.2.10488, SpacePilot Pro (firmware v. 4.11)

5 REPLIES

Re: 3D mouses not working on VisView/VisMockup

Esteemed Contributor
Esteemed Contributor

Have you installed the TcVis VRML component, which enables 3D input device support for TcVis Professional and above?

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX11.0 EAP, NX12.0 EAP

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Re: 3D mouses not working on VisView/VisMockup

Creator
Creator
Are you talking about the "VR Device Support" component?
The feature description for this component is "3D input device support".
Yep, this is already installed.

Re: 3D mouses not working on VisView/VisMockup

Creator
Creator

Hello again guys.

 

Some updated information about this.

 

I've informed the versions switched. New TCe version is 10th and the VIS is 10.1.

 

I noticed that with JT files (3D), the 3Dconnexion is working fine.

 

The problem occurs just with 2D files (pdf, tiff, cgm). The zoom is the only movement that works in 2D files, and it is very very slow. You have to make the movement in 3D mouse and lock your fingers pulling or pushing the joystick for a few seconds to screen moves just a bit, then it moves another bit, and then another one.

 

This screen movement are not smooth. It is very slow and frame by frame. Sometimes even zoom don't works.

 

Pan movement don't work at all.

Re: 3D mouses not working on VisView/VisMockup

Esteemed Contributor
Esteemed Contributor

We don't use TcVis for 2D viewing, so I can't tell what's wrong here.

 

I know that the last 3Dconnexion driver that fully supports the regular SpacePilot is v3.16.3, so may be this is the culprit.

 

The SpacePilot Pro is supported by the latest available driver and there have been fixes for Siemens products between v10.1 and v10.3, so an update might help here too.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX11.0 EAP, NX12.0 EAP

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Re: 3D mouses not working on VisView/VisMockup

Creator
Creator

I'll try this actions and post again the results.

 

Thanks Stefan_Pendl