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Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

Hi,
could someone figure out why it fails. Dispacher runs swtodxf in order to translate Solidworks drawings.
I have added dcproxy user into the project.

ACL list looks as follows

User team VV-VVVV-V---VV-VV--------------
World     XXXXXXXXXXXXXXXXXXXXXXXXXXX----

Log file shows this

2017-04-27 12:19:16,221 INFO  - Begin Extract of Request U7f34725e05901c59b1761
2017-04-27 12:19:16,315 INFO  - Validating Request
2017-04-27 12:19:16,377 INFO  - ------------------------------------------------------------
2017-04-27 12:19:16,377 INFO  - Entering custom TaskPrep class for: SIEMENS swtodxf com.transcendata.swimsoa.ets.swtodxf.TC08.TaskPrep@41aa39de
2017-04-27 12:19:16,377 INFO  - Setting SWTODXF Operation Type
2017-04-27 12:19:16,424 INFO  - Exiting custom TaskPrep class for: SIEMENS swtodxf com.transcendata.swimsoa.ets.swtodxf.TC08.TaskPrep@41aa39de
2017-04-27 12:19:16,424 INFO  - ------------------------------------------------------------
2017-04-27 12:19:16,440 INFO  - Translation input files have been staged in C:/DSPStage\DC\U7f34725e05901c59b1761
2017-04-27 12:19:16,440 INFO  - Begin Schedule of Request U7f34725e05901c59b1761
2017-04-27 12:19:16,455 INFO  - Done Extracting and submit.
2017-04-27 12:19:16,455 INFO  - Task = U7f34725e05901c59b1761, Status = Submitted the task successfully.
2017-04-27 12:19:16,471 INFO  - Task = U7f34725e05901c59b1761, Status = Task Saved
2017-04-27 12:19:16,611 INFO  - Task = U7f34725e05901c59b1761, Status = Task in Module Queue
2017-04-27 12:19:16,658 INFO  - Task = U7f34725e05901c59b1761, Status = Started Translation!!!
2017-04-27 12:19:39,980 ERROR - The translation had an error. Task = U7f34725e05901c59b1761, Status = Translation failed as there are no result files created.
2017-04-27 12:19:39,980 ERROR - Event from : Module  Event type : 13
2017-04-27 12:19:40,448 ERROR - Translation failed as there are no result files created.
java.lang.Exception: Translation failed as there are no result files created.
    at com.teamcenter.ets.schedule.Scheduler.onReport(Scheduler.java:271)
    at com.teamcenter.translationservice.impl.TranslationTaskManager.onReport(TranslationTaskManager.java:764)
    at com.teamcenter.tstk.server.translation.util.BasicTranslationUtil.clientReport(BasicTranslationUtil.java:805)
    at com.teamcenter.tstk.client.translation.remote.TranslationClientRemote.schedulerReport(TranslationClientRemote.java:581)
    at com.teamcenter.tstk.server.scheduler.event.RemoteSchedulerListenerImpl.schedulerReport(RemoteSchedulerListenerImpl.java:60)
    at sun.reflect.GeneratedMethodAccessor8.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
    at sun.rmi.transport.Transport$1.run(Transport.java:159)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
    at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
2017-04-27 12:19:40,760 INFO  - Output Files = C:/DSPStage\DC\U7f34725e05901c59b1761\result\SIEMENS_swtodxf.log
2017-04-27 12:19:40,760 INFO  - Post Processor obtained class com.teamcenter.translationservice.process.BasicPostProcessor
2017-04-27 12:19:40,760 INFO  - DBHelper Class = class com.teamcenter.ets.load.Loader
2017-04-27 12:19:41,088 INFO  - Begin Load of Request U7f34725e05901c59b1761
2017-04-27 12:19:41,275 INFO  - ------------------------------------------------------------
2017-04-27 12:19:41,275 INFO  - Entering custom DataBaseOperation class for: SIEMENS swtodxf (com.transcendata.swimsoa.ets.swtodxf.TC08.DatabaseOperation)
2017-04-27 12:19:41,338 INFO  - TranslationSrcInfo:
2017-04-27 12:19:41,338 INFO  -    Item Id = []
2017-04-27 12:19:41,338 INFO  -    Revision Id = [A]
2017-04-27 12:19:41,338 INFO  -    Dataset Name = [837245]
2017-04-27 12:19:41,338 INFO  - TranslationDBMapInfo:
2017-04-27 12:19:41,338 INFO  -    Visfilename = [837245.dxf]
2017-04-27 12:19:41,338 INFO  - Exiting custom DataBaseOperation class for: SIEMENS swtodxf (com.transcendata.swimsoa.ets.swtodxf.TC08.DatabaseOperation)
2017-04-27 12:19:41,338 INFO  - ------------------------------------------------------------
2017-04-27 12:19:41,338 INFO  - Load Complete
2017-04-27 12:19:41,338 INFO  - Done processing TaskId U7f34725e05901c59b1761
5 REPLIES

Re: Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

Can you attach the log C:\DSPStage\DC\U7f34725e05901c59b1761\result\SIEMENS_swtodxf.log? Or better, can you use 7z to attach the whole directory C:\DSPStage\DC\U7f34725e05901c59b1761?

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

Here's the file. Not much info in there.

Re: Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

You're right ... little info. You'll need to review the Dispatcher logs especially the DC and Module logs. They should be located at DISP_ROOT\logs where DSIP_ROOT is the install location.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

Here are DC M S logs. I cannot figure out anything from them.

Re: Dispatcher fails to translate PDF swtodxf in ACL limited project in TC9

Also not helpful. No advice.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2