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Error while logging to Teamcenter 12

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Getting "The enquiry ID si invalid" message while logging in. 

 

I have also tried creating new user in dba grpup and was able to do so using make_user util. But getting the same error.

 

Thanks in advance :)

3 REPLIES

Re: Error while logging to Teamcenter 12

Phenom
Phenom

Good afternoon, I think you need to watch the server logs of AWC or Server manager

Re: Error while logging to Teamcenter 12

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Hi ,

 

You can try that , firstly kill all the TC services and delete the %temp% and %userprofile% (in that location , you can delete the files which are related with the TC.) After restart the pc then reopen the all required services , then try to log in again.

 

Best Regards

Gurkan

Re: Error while logging to Teamcenter 12

Siemens Legend Siemens Legend
Siemens Legend

Have you recently patched (e.g for AWC) or updated your installation?

 

If so, try the following:

 

  1. Have you patched TCDATA, this is a manual step after patching.
  2. In case you are using Windows Services, ensure that all are running as the correct user. Especially anything FMS. Misconfiguration will lead to all kinds of errors, usually showing 
    ERROR 41178 FSC proxy error: "-9101 VOLUME_FILE_NOT_FOUND_4
    in syslog.
  3. manually regenerate the caches using 
    generate_client_meta_cache -u=infodba -p=<password> -g=dba -t delete all
    generate_metadata_cache -u=infodba -p=<password> -g=dba -force
    generate_client_meta_cache -u=infodba -p=<password> -g=dba -t generate all