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Hide Inactive users in AWC(4.0.5)

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hi Techies,

 

Can anyone please let me know how to hide inactive users in AWC. By default, all the active and Inactive users are shown in assign participants drop down in AWC but we wanted to show only active users.

 

Thanks in advance.

2 REPLIES 2
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Re: Hide Inactive users in AWC(4.0.5)

Solution Partner Legend Solution Partner Legend
Solution Partner Legend

Hi @PLMLearner  ,


Actually after making the user inactive , you are not be able to see them to assiang a participant. After the changes , please kill all the working services , then delete the caches (%USER_PROFILE%, %TEMP%) , then test it again.


Best Regards

Gurkan

Re: Hide Inactive users in AWC(4.0.5)

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hi Gurkhan,

 

Many thanks for your reply.

 

I am unable to see inactive users in RAC but can see inactive users only in active workspace.