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IEC office client for teamcenter installation error--need help

Experimenter
Experimenter

dear colleagues,

     Could someone please help me out with the installation error?

When I try to install IEC office client for IEC teamcenter I got the error information shown as the below picture:

office client installation error.jpg

4 REPLIES

Re: IEC office client for teamcenter installation error--need help

Valued Contributor
Valued Contributor

Re: IEC office client for teamcenter installation error--need help

Experimenter
Experimenter

Hi Arthr3,

     Thank you for  your response. But the problem still exists, after I try all the methods mentioned.

Re: IEC office client for teamcenter installation error--need help

Valued Contributor
Valued Contributor

Try to find where installer is unpacking, usualy its a %TEMP% directory. Open window, for example My Computer, enter %TEMP% and try install IEC office client. Sort folder content %TEMP% by change date. When the installer's job, try search the folder with files IEC office client, if you find this folde, try check folder name or full path to this folder on incorrect symbols.

Re: IEC office client for teamcenter installation error--need help

Experimenter
Experimenter

Dear Arthur3,

        Thank you again. By checking the log file, I find this software is restricted for installation. Maybe, it needs extra license, do you know it?