Showing results for 
Search instead for 
Do you mean 
Reply
Solved! Go to solution

MakeUserException:POM004 while installing TeamCenter 10.1.0

Hi,

I am facing the erroe while installing Teamcenter. In description it shows "An attempt to create a volume using the make_user command failed." Please find the snapshot attached. and guide me how to overcome this error.

5 REPLIES

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Hello,

 

The error snapshot doesnt give much details of the issue.

Could you please trace the syslog and look for any error statements in the syslog and share it.

 

Regards

Mahendra

Solution
Solution
Accepted by topic author Juhi08
‎03-01-2017 02:39 AM

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Hi,

 

You may want to:

[1] Check if flexlm license is available (quantity) and license server is up and running

[2] Check if volume directory is already available

[3] Check  tccs services are up

 

 

Harish

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Here is the snapshot of error shown in the install_teamcenter log file

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Not enough info in the picture. Can you review or attach:
E:\Siemens\Teamcenter10\logs\1702281023\tc_install.log
E:\Siemens\Teamcenter10\install\install_Teamcenter10_1702281023.log

To me, it looks like FMS (FSC/TCCS) is not running. Strange that TEM is having trouble creating the volume. The install logs should show us where the volume (called "volume") is specified. Normally the volume has a number after it so you may have changed the location?

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Thank You everyone @RandyEllsworth @HarishVenkat @Mahendra  

It was license error. The licence server was not up.