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MakeUserException:POM004 while installing TeamCenter 10.1.0

Experimenter
Experimenter

Hi,

I am facing the erroe while installing Teamcenter. In description it shows "An attempt to create a volume using the make_user command failed." Please find the snapshot attached. and guide me how to overcome this error.

5 REPLIES

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Legend
Legend

Hello,

 

The error snapshot doesnt give much details of the issue.

Could you please trace the syslog and look for any error statements in the syslog and share it.

 

Regards

Mahendra

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Hi,

 

You may want to:

[1] Check if flexlm license is available (quantity) and license server is up and running

[2] Check if volume directory is already available

[3] Check  tccs services are up

 

 

Harish

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Experimenter
Experimenter

Here is the snapshot of error shown in the install_teamcenter log file

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
Not enough info in the picture. Can you review or attach:
E:\Siemens\Teamcenter10\logs\1702281023\tc_install.log
E:\Siemens\Teamcenter10\install\install_Teamcenter10_1702281023.log

To me, it looks like FMS (FSC/TCCS) is not running. Strange that TEM is having trouble creating the volume. The install logs should show us where the volume (called "volume") is specified. Normally the volume has a number after it so you may have changed the location?

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11.0.1.mp01 | SW 2016 | TcUA 11.2.3
Evaluating:AW 3.2

Re: MakeUserException:POM004 while installing TeamCenter 10.1.0

Experimenter
Experimenter

Thank You everyone @RandyEllsworth @HarishVenkat @Mahendra  

It was license error. The licence server was not up.