Can you attach or embed a screenshot/capture of your interface? It will be easier to direct you once we know what you're seeing. There are several interfaces for Teamcenter: 2tier Rich Application Client, 4tier Rich Application Client, Web (Thin) Client and Active Workspace are the main ones.
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4