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Teamcenter 11 started to stuck on "Retrieving image for xxxxxxx-part" ?

Genius
Genius

Hello ( Teamcenter 11 (11.4(20171201.00)) 64-bit )

Teamcenter started to stuck on "Retrieving image for xxxxxxx-part" ?

- How to solve it ?

- It started behaving like this multiple times.

 

RetrievingImage.jpg

2 REPLIES 2

Re: Teamcenter 11 started to stuck on "Retrieving image for xxxxxxx-part" ?

Genius
Genius

I exited the TC11 and tried to log in and greeted with below error.

  • This Retrieving Image-stuck has happened 4x times already each with different parts.
  • Restarting Windows 10 works and TC resets to normal and works for a while until next Retrieving Image-error happens.

ddas.jpg

Re: Teamcenter 11 started to stuck on "Retrieving image for xxxxxxx-part" ?

Valued Contributor
Valued Contributor

Hi,

 

Delete contents of %temp% folder

Delete %USERPROFILE%\Siemens

Delete %USERPROFILE%\Teamcenter

Delete %USERPROFILE%\fcc* files

 

Once done, set FMS home to correct path in system environment varible. Create a batch file with below and run it.

 

@echo
%FMS_HOME%\bin\fccstat.exe -restart
%FMS_HOME%\bin\fccstat.exe -clear
%FMS_HOME%\bin\fccstat.exe -restart

echo Successful

Pause

 

This will start FCC, try to launch TC after this.

 

 

Br,

Rupesh