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Teamcenter SSO log-in failure


we can able to log-in web-client(4-tier) but not the Rich client , its say Failed to start SSO session Agent.Please verify that cookies and JavaScript are enabled . please see java console for more information.

Once the user logged into 4-tier web client then can log-into 4-Tier Rich client.

Please let us know possible workaround


Re: Teamcenter SSO log-in failure

Solution Partner Legend Solution Partner Legend
Solution Partner Legend
When you go to Internet Explorer - Manage Add-ons, do you see following in the list ?
"Java (tm) Plug-In SSV Helper" 32 and 64 bit
"Java Plug-In xxxx " 32 and 64 bit