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error when creating "behavior model" item

Valued Contributor
Valued Contributor

Hi

 

When I am trying to creat a behavior item, I recieved the attached error.

There is no more information about the error.

Firat of all, hwo I can find more information about Teamcenter processings? is there a log file for that?

And, how I can solve this problem?

 

Thank you in advance.

 

 

8 REPLIES

Re: error when creating "behavior model" item

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
Whatever the error was (nul?), it killed your previous tcserver and your rich client was smart enough to realize this and attach to a new tcserver. Reviewing the syslog from the new tcserver will not show what the error was and we need to find the old tcserver syslog.

Try this...
Start Teamcenter and find the tcserver syslog info (Help > About). Keep that info handy. Now perform your tasks that generate the error. Once the tcserver is switched again then go find the original syslog. This is the one that will best describe the problem and possibly lead to a root cause.

Share it if you can.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: error when creating "behavior model" item

Valued Contributor
Valued Contributor

Thank You Randy.


I checked the Sys log, but imidiately after I got error, the syslog had been deleted.
I attached the latest one before I got error and it had been deleted to this message.
Is it possible to find the reason of error from this file?

 

Best Regards

 

Re: error when creating "behavior model" item

Solution Partner Legend Solution Partner Legend
Solution Partner Legend
setting this variable in tc_profilevars.bat should prevent automatic deleting of syslog file:

TC_KEEP_SYSTEM_LOG=true

Re: error when creating "behavior model" item

Valued Contributor
Valued Contributor

Thank you.

 

I did it and I am attaching the sys file to this message.
Still I dont have any idea about the error.
According to this file, can you help me about this problem.

Re: error when creating "behavior model" item

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
There isn't much info in this syslog for sure.
You should work with GTAC to resolve the EXCEPTION_ACCESS_VIOLATION and include the dump created for their review.
C:\Users\TCINST~1\AppData\Local\Temp\tcserver.exe8085348.dmp

Likely, they will want you to set full debugging to gather more info about this error. GTAC can walk you through it.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: error when creating "behavior model" item

Valued Contributor
Valued Contributor

Hi 

Thank you for your help about behaviour model Item that I posted on the froum.
I have a question here about behaviour model item.
Actualy I am looking for itegration of MATLAB and TEAMCENTER. I found that ther is integration soloution exists for that throgh the behaviour modeling fetutres.
I installed those features, but its is not working perfectly.
Did you used or installed this function before?
Can you create behaviour model item directly in your teamcenter or it should be created in MATLAB?
And finally, if you installed this feture before, do you have any dataset for matlab in your Teamcenter?
I installed the features complitely, but still I dont have any data set for MATLAB file in my Teamcenter.
I hope you use this integration before and have some information, becuse I could not find any information about it on the web. And teamcenter help is very unclear.

Re: error when creating "behavior model" item

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
I'm sorry, no.

Randy Ellsworth, Teamcenter Architect, Applied CAx, LLC
NX 11 | SW 2016 | Creo 4 | TcUA 11.4
Evaluating: AW 3.4

Re: error when creating "behavior model" item

Solution Partner Legend Solution Partner Legend
Solution Partner Legend
I have done only installation part for BHM for a Team, where I got little exposure to this area. The BHM type Items can be created like any other item types. I did installation for LMS Amesim module features (which also fall under Model Management category) and I could create Amesim Dataset as well. So it should be possible to create Matlab dataset if you install that (Simulink) extension.