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searches does not work in other place

Creator
Creator

Hi, i've using the same query in the corporate office and in other location with his server caché. Why i receive results and in the location they don't. Is there any set up for different places?

3 REPLIES

Re: searches does not work in other place

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Hello,

 

is there a particular search type you are referring to in your question?

is it a keyword search(text search)?

 

Best Regards

Harish

Re: searches does not work in other place

Creator
Creator

hi,

 

is not a search text. This problem is searching and Item Type by date. i think that the installation is not good don but i'm not sure.

Re: searches does not work in other place

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

Hi,

 

If you don't mind, can you share some more details about the setup?

if you are accessing same TC instance from both locations, there could be something on the way your DB instances are configured (comes back to my request for more details on your setup).

 

Would you know if your Teamcenter administrator has configured idol indexing or solr indexing? is it live indexing? 

 

These elements / setup might have bearing on your issue.

 

Best Regards

Harish