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How to Use Issue Management and CAPA for Issue Resolution

Community Manager Community Manager
Community Manager


Achieve closed-loop enterprise issue resolution and prevention with Issue Management and CAPA solutions from Siemens PLM Software.



Note: This video is hosted on YouTube.



Tecnomatix Issue Management and CAPA (Corrective and Preventive Actions) solutions help you to centralize issues for program-wide visibility through a repeatable and high-quality resolution process coordinated among all impacted parties.



  • Easy-to-use, efficient Website for participating in a CAPA process
  • Structured, repeatable method to define corrective, preventive solutions to issues
  • Increased user productivity through automation of CAPA processes via workflows and notifications


Created with Tecnomatix Issue Management and CAPA


Demonstration Highlights

Learn how Issue Management and Corrective and Preventive Actions (CAPA) can help you to capture various forms of complaints, defects and non-conformances and systematically investigate, analyze and resolve them.


This Tech Tip will show:

  • How CAPA provides visibility into critical product quality characteristics, failures/non-conformances, and resolutions to these issues
  • How to use Teamcenter CAPA for management of both issue and CAPA processes
  • How to use customizable reports to tailor the web-based user experience to your needs

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About the Presenter


FletcherPaul_80x95.jpgPaul Fletcher is a Product Manager within the Manufacturing Engineering Software Business Segment at Siemens PLM Software with responsibility for Issue Management and CAPA solutions.  Paul has many years of experience in digital manufacturing software marketing, sales and product management.

Mike Rouman
Manufacturing Engineering Software Marketing
Siemens Product Lifecycle Management Software Inc.
Siemens Digital Factory
Hi, Very good overview of TC CAPA. Few questions below 1) How could we manage interaction between TC CAPA and Manufacturing Executionm System (MES) where people manage internal non conformance related to product, process or equipments and supplier's concessions? 2) When it comes to licenseing, what's the policy (floating, named user) and cost for license (web browser based, light user) as CAPA might need for '00s of users (atleast to raise an issue)? 3) Does CAPA supports email communication (through Outlook, Lotus Notes etc..)? 4) Does CAPA has option to put efforts taken (hrs, $) to find out resolution and/or action (mitigation/preventionm)?