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Re: Error robotexpert

Creator
Creator

i'me updated the graphics, reinstall the latest robot expert and still the same error

i;ve attached the logs and something from the robot expert doctor, an error with red 

maybe it has something to do with the not responding error

Re: Error robotexpert

Siemens Phenom Siemens Phenom
Siemens Phenom

The lib-root warning is not relevant.

 

You said, if you stop some services, RE works.

What services are these? I'm not aware of any service that prevents a start.

Re: Error robotexpert

Creator
Creator

not the re program, i mean the re installer, before i couldn't even make the installer worked. it stopped at installing(attached)

but if i restart pc with all non microsoft services disabled it would install

Re: Error robotexpert

Creator
Creator

but the robotexpert program is not opening and shows that non responding error

Re: Error robotexpert

Creator
Creator

it opens, it opens when i open it with the integrated graphics, for some reasons the dedicated graphics gtx850m is not working to run with

Re: Error robotexpert

Siemens Phenom Siemens Phenom
Siemens Phenom

If you would NOT have told us, that a service is causing your problem, graphics would have been the first guess, pointing to the problems cause.

 

General comment: GeForce cards are a bad choice for any OpenGL based application.

Integrated Intel graphics is better. NVidia Quadro is the recommended choice (or AMD FireGL).

NVidia wants to sell expensive professional cards, so the GeForce-driver has an artificial performance cut.

But this should not be the cause for a crash.

 

After you are sure your GTX has the newest drivers installed, you may open RE (using integrated graphics, e.g. by starting Windows in safe-mode) and set 

   F6-Options>>Performance>>OpenGL acceleration level

to the lowest value.

Close RE and restart Windows normally.

 

Now RE should start.

You can now increase the OpenGL acceleration level again until RE is crashing again.

Then you will know what OGL-level starts causing the problem.

Re: Error robotexpert

Creator
Creator

ok, i'll try that, thank you very much

And 1 more question, if i have my cell made in catia v5 how can i import it in robot expert?

i need to convert all parts in something compatible?

Re: Error robotexpert

Siemens Phenom Siemens Phenom
Siemens Phenom
check your downloaded setup files for
CADTranslators.
After installing you find importer under File-Import/Export-Convert CAD data
(similar words, currently don't have PS open)