Process Simulate 12.1.1 Standalone crashes every time when trying to save the study. No errors messages or anything, just fast shutdown of the software. Any suggestions? Thanks.
Thanks for your response.
I don't see this is a study related issue as the software crashes when saving an empty study as well. PS crashes immediately when hitting any of the save functions without even opening the save dialog. I installed and tested previous version (12.1) and it worked fine. I'll try that IR.
If it crashes with an empty study, there might be something wrong with your installation or configuration.
Possibly you can try:
1. Deleting the PS viewer saved layout from %userprofile%\AppData\Local\Tecnomatix
2. If that doesn't help, un-install & re-install PS.
I reinstalled it, but still it crashes when saving. When i open and existing study, then the saving dialog shows and i'm able to save the study. So it seems to crash only when saving new study for the first time.
I installed PS 12.1 and 12.1.1 exactly same way, but only 12.1 runs correctly. Does PS generate any log or dump files?
Try to do this to see the log file getting generated,
Goto LMtools-----> Config Services-----> In "Path to debug log file----->View Log
In this check for any errors getting generated.
You could post the log file or the error that you are gettting to furthur investigate.
Better to use Tecnomatix Doctor:
1. Start - Tecnomatox - Administration Tools - Tecnomatix Doctor
2. Tools - Tecnomatix Application Logs
3. Set the path, filename, ...
4. Run Process Simulate
However, this is typical issue for the GTAC support, not for the forum.