Can you please send me the log file so I will ask R&D t look into it?
To activate the log file creation, go to Start-Tecnomatix-RobotExpert-RobotExpert Doctor and activate the log. Then try to load RobotExpert. Please share the file that is created inthe spcified path. See attached image.
Looks like you got some windows registry issue, and your registry is unable to map 32-bit RobotExpert in your 64-bit PC. A quick google search of the error code appears to point towards some of the anti-virus software you may have installed, which is causing this issue. I assume you have windows 64 bit PC. If not, please disregard the below steps. The issue might be related to something else.
1) Uninstall RobotExpert
2) Stop all your anti-virus software
3) Restart PC
4) Stop all your anti-virus software
5) Install RobotExpert again.
If the above steps fail check you windows regisrty
HKEY_LOCAL_MACHINE->SOFTWARE->Wow6432Node->Tecnomatix and check if you see the attached image and if it looks the same on your PC. It might provide you some clues