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Robot can not be seen on the screen in RobotExpert

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hi all,

 

I can't see the robot on the cell screen. On the left side menu, I see that robot is added. But I can not see it on the right side. After adding robots or  components, right-hand display does not change. I only see black screen! What is the cause of it?

 

Thank you very much!

9 REPLIES

Re: Robot can not be seen on the screen in RobotExpert

Legend
Legend

hi,

 

you said you see only a black screen.

 

I look like your Graphic Viewer is actually not displayed.

 

Goto menu bar View -> Viewer -> Graphic Viewer

 

Regards,

 

Patrick

Re: Robot can not be seen on the screen in RobotExpert

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hello Patrick,

 

Graphic Viewer is active now, but it didn't help unfortunately.

 

 

Re: Robot can not be seen on the screen in RobotExpert

Legend
Legend

ok,

 

could you please post a full screenshot of your RE.

Re: Robot can not be seen on the screen in RobotExpert

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hi Patrick,

 

I said screen is black but right now it is white, robot is still not seen. The screen view of RE is attached.

Re: Robot can not be seen on the screen in RobotExpert

Legend
Legend

something looks a bit confusing.

I am not sure if the Graphic Viewer is displayed correctly. (see my Screenshot)

 

What you can do is to delete or deactivate the NewAssembler.xml. It includes the user UI settings.

Located at: C:\Users\"Your User"\AppData\Local\Tecnomatix\Robot Expert\"Your Version"

 

After a restart the xml file will be new created with default settings.

 

Screen.jpg

Re: Robot can not be seen on the screen in RobotExpert

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hello Patrick,

 

There doesn't exist a file called "NewAssembler.xml" at all. I attach the file view.

Thanks for your concern.

 

Regards, 

Re: Robot can not be seen on the screen in RobotExpert

Legend
Legend

Ok.

For ProcessSimulate it is the newassembler.xml.

The only difference is the robotexpert.xml.

 

So delete or deactivate the robotexpert.xml

Re: Robot can not be seen on the screen in RobotExpert

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hi,

 

Unfortunately deleting it didn't work either.

 

I am considering to reinstall RobotExpert.

 

The attached avi includes my work and the display problem. Please consider only after time 01:30.

 

Re: Robot can not be seen on the screen in RobotExpert

Solution Partner Legend Solution Partner Legend
Solution Partner Legend

It seems like graphics card driver issue. Try to change OpenGL settings (Tools - Options - Perfomance).