In part six of the six part series, The History of Big Data Analytics, we explore how product performance intelligence can improve customer experience.
Creating a good customer experience is an integral part of the way most companies do business. Therefore, companies must be constantly innovating and maintaining a high quality standard. Product performance intelligence is vital to the companies that value customer experience because it provides the feedback necessary to continuously improve their products.
In the future, customer experience will become even more critical to a company’s success.